Àrea Metropolitana de Barcelona

General recommendations

• It is mandatory to wear a mask at all times while using public transport: inside the vehicles, at stations, stops and corridors.
• Please, avoid using public transport if you feel sick or if you are in a risk group. Under no circumstances, do not travel if you have been diagnosed with COVID-19 or if you have any symptom compatible with such disease.
• If possible, work and make any bureaucratic procedure from home. If you must travel, avoid rush hours whenever you can.
• Be aware that it may take longer than usual to travel in public transport. You can find access limitation and safety controls.
• Try to keep the safety distance with other public transport users.
• When you exit the public transport, wash your hands thoroughly with water and soap or with hydroalcoholic gel as soon as you can.

For bus users

• At bus stops, please wait in organised queues and keep the safety distance amongst users. The queues must be straight and should not occupy the whole sidewalk.
• If you are on a platform or at a bus stop, leave enough space in front of the doors and let other users to exit the transport comfortably.
• Keep the distance while entering the vehicle; the driver will wait for you.
• Remember that the bus drivers do not sell tickets and that they should have the minimum possible interaction with users.
• A safety screen will be placed next to the drivers to prevent contagion.
• Do not enter the bus if it is at its full capacity, wait for the next one.
• When going to validate your ticket, keep the distance with the user that goes before you.
• Seats can be occupied 100%. 

For train, metro and tram users

• Patiently wait in organised queues in the entrance and exit corridors of train and metro stations.
• Inside the stations, keep right in corridors and leave space for users going in the opposite direction.
• On escalators and conveyor belts, form a queue and do not overtake those that go before you.
• Do not use the elevators at full capacity.
• While you wait for the train, metro or tram, maximise the distance with other users by positioning yourselves along the platform.
• Seats can be occupied 100%.
• Inside the train, metro or tram, position yourselves along the vehicle.

• NITBUS: 100% of the transport service.
• Bus Metropolità lines: 100% of the transport service.
• Metro de Barcelona, FGC, TRAM and Rodalies de Catalunya: 100% of the transport service.
• The bus lines of the Directorate General for Transport and Mobility: 100% of the transport service.
• The urban bus lines of the AMTU: 100% of the transport service.

• Taxis will meet 60 % of demand.
• Seats can be 100 % occupied.
• It is mandatory to wear a mask in the taxi.
• Only the 30 % of the AMB taxi fleet will be operating daily.
• Taxis can install temporary safety screens.
• Temporary suspension of taxi stands in terminal 2 (T2) of the Barcelona-El Prat airport.
• Try opening doors with your NON-dominant hand.
• The seat next to the driver must be free at all times.
• Once a day, the vehicle needs to be cleaned and disinfected.
• It is recommended to open the windows in order to renew the air. Avoid using climate control systems.
• Cash payment should be avoided. Please, use card or phone payment whenever possible.
• The taxi driver is not compelled to hand printed payment receipts, unless specifically requested and accepted by passengers.