Privacy Policy

This Data Privacy Policy governs the processing of any data collected on the website of the Barcelona Metropolitan Area and its affiliated entities (Metropolitan Institute of Land Development and Property Management (IMPSOL), Metropolitan Taxi Institute (IMET) and the Metropolitan Housing Consortium).

1. Organisations accountable for the processing

The organisations accountable for the processing of personal data collected in the corporative website are, depending on the service:
  • Barcelona Metropolitan Area (AMB), ID number P-0800258-F, Street 62, 18, 08040 Barcelona
  • Metropolitan Institute of Land Development and Property Management (IMPSOL), ID number P-0800031-G, Street 62, 18, 08040 Barcelona
  • Metropolitan Taxi Institute (IMET), ID number P-0800044-J, Street 62, 18, 08040 Barcelona
  • Metropolitan Housing Consortium (CMH), ID number Q-0801526-E, Street 62, 18, 08040 Barcelona
The organisation accountable for the processing of the data you are providing appears in all services and forms.

2. Purpose of data processing

The data collection by various means, contact forms, surveys, surveillance systems or processes is performed according to the current legislation regarding data protection and with the sole purpose of delivering the requested service.

In all these means, there is detailed information regarding the purpose of this data processing, which will be carried out solely and exclusively if previous authorisation is granted.

Here is the information related to the various purposes for data collection performed by several entities.

Processing What will your data be used for? How long will we keep your data?
Services and procedures We will process your data to manage the services and procedures you perform. Your data can be disclosed to third parties according to the service's requirements and the prevailing law. Once the procedure or service is finished, we will cease to use your data, it will be kept to guarantee the compliance with the entity's power and responsibility.
Newsletters and promotion of the entity's activities We will send you information about the different services and activities associated to the entity. Your data will not be disclosed to third parties. Your personal data will be kept until you request to stop receiving our communications and, in that moment, they will be eliminated.
You can request its elimination at any given time referring to the information that appears in all communications.
Activities We will process your data to manage and organise the entity's activities. Should you consent, your data can be disclosed to the other participants and/or published in the media for the diffusion of the activities. Your personal data will be kept until the activity has been held. Afterwards, they will be kept as part of the entity's history record.
Contact mailbox We will process your data in order to answer your requests, questions or queries. Your data will not be disclosed to third parties. Your personal data will be kept until your query has been answered and the corresponding actions have been taken. Afterwards, data will be eliminated unless it implies responsibilities for the entity.

You are voluntarily providing us with your data and, therefore, you guarantee that the data supplied is true. In any case, you are responsible for the truthfulness of the personal data provided and we reserve the right to exclude from our services any user who has submitted false data, without prejudice to any other legal action this may incur.

Under any circumstances will there be automated decisions arising from your data.

We will only process the data provided for the specific purpose you were informed and that you authorised. Data will not be disclosed to third parties, unless expressly authorised.

The legal basis for the processing of your data is the execution of the services you have requested and expressly authorised and the implementation of the entities' competences.

3. Data processing by third parties

To guarantee services provided by the AMB and its affiliated entities, your data can be processed by specialised third parties, such as the AMB Information service, the concessionaires of services, etc. apart from the services providers (web hosting, facilities security, etc.). This management of your data is performed solely and exclusively to guarantee the execution, security and availability of the services rendered, and we ensure that these organisations apply information security measures and best practices.

All our service providers are within the European Economic Area.

Your personal data will not be transferred outside the European Economic Area or to any country not ensuring a level of compliance required by law or if we don't have your express prior authorisation.

4. Your rights when submitting your data

At any time, you can request and obtain information on how and why we are processing your data.

You can:
  • Access your data: to request what data we have and how we use it and you can even ask us to deliver it to you to take it to another company.
  • Correct your data: to request the modification or correction of inaccurate data.
  • Eliminate your data: to request that we delete your data.
  • Limit the processing: to request to keep your data for legal purposes.
  • Refuse a processing: to avoid a specific use of your data.
  • Data portability: to deliver your data to you in a compatible format for a third party that might offer you a service.
To do so, you can send a letter indicating what right you want to exercise (access, correction, suppression, limitation, refusal or portability of data). You must attach a copy of your ID and send it to the following Legal Services address:

Serveis Jurídics
Àrea Metropolitana de Barcelona
Carrer 62, núm. 16-18, edifici A - Zona Franca
08040 Barcelona

Or you can make a request through the generic instance

5. Data Protection Officer

If you want more information about the personal data processing of the Barcelona Metropolitan Area and its affiliated entities, you can email the Data Protection Officer at:


Att. delegat de Protecció de Dades
Àrea Metropolitana de Barcelona
Carrer 62, núm. 16-18, edifici A - Zona Franca
08040 Barcelona

6. Submitting a complaint

The Catalan Data Protection Authority is the supervisory body ensuring the compliance of the data protection legislation in the Catalan Public Administration. If you believe that the AMB or its entities have violated any of the standards set forth in this regulation, you can contact them in order to submit a complaint.

Catalan Data Protection Authority
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