Reporting website accessibility

You may use the accessibility form to report any possible accessibility incompliance, to report on difficulties accessing the content, and to send any other inquiry or suggestion for improving the accessibility of the website.

You may use the general request to ask for information on accessibility not included in the scope of application of RD 1112/2018 or to submit a formal complaint.

  • Communication via web form

    Communication through the accessibility form

    What do you want to do?

    Personal data

    Personal identification


    Contact data

    Data protection

    We inform you that your data will be integrated in a database property of the Barcelona Metropolitan Area (AMB) to answer your queries and requests. Your data will not be disclosed to third parties and, once your query or request has been answered, it will be kept under legal obligation in the AMB’s file record. For more information, check our Privacy Policy.

    If you want to access, correct or delete data and exercise the rest of your rights, you can contact AMB Legal Services, Exercise of Rights (Serveis Jurídics, Exercici de Drets, Àrea Metropolitana de Barcelona, carrer 62, núm. 16-18, edifici A - Zona Franca 08040 Barcelona), attaching a copy of your ID, or via generic form on the website.

  • Communication via generic form

    Any citizen may request any accessibility information excluded from the scope of application of RD 1112/2018 or submit a formal complaint. The request or complaint must be submitted following the requirements stipulated in Law 39/2015, dated 1 October 2015, on the common procedure of public administrations. This request or complaint may be submitted electronically via the generic form.