Accessibility

The AMB is committed to making its websites and mobile device apps accessible, in compliance with Royal Decree 1112/2018 dated 7 September 2018 on the accessibility of public-sector websites and mobile device apps, with the goal of eliminating any barriers that hinder access to information and communication.

Fitxes bñanques ordenades


The AMB website was designed and developed following the recommendations of the World Wide Web Consortium - W3C in order to eliminate the barriers that hinder access to information and communication.

This accessibility statement is applicable to the website www.amb.cat.

The sub-domains of this website will have their own accessibility statements.
This statement was prepared on 6 March 2020. The method used to prepare the statement was an accessibility self-assessment carried out by the company OESIA.

Latest revision of the statement: 6 March 2020.
This website is partially compliant with Royal Decree 1112/2018 dated 7 September 2018 due to the exceptions and areas of noncompliance cited below.

Non-accessible content

The content listed below is not accessible for the reasons stated:

Noncompliance with Royal Decree 1112/2018 dated 7 September 2018: There may be some editing errors on some webpages, both HTML contents and end documents, published since 20 September 2018.

The content does not fall within the scope of the applicable law: There may be computer files in PDF or other formats published prior to 20 September 2018 which do not meet all the accessibility requirements.

All the contents on the Barcelona Metropolitan Area (AMB) website reach the AA level of compliance with the WCAG 2.1. guidelines and the European standard EN 301 549 v2.1.2, with the following exceptions:
  • Exceptions to compliance with WCAG 2.1 guidelines
    The following are the exceptions to compliance with the WCAG 2.1 guidelines:
    1. Because of design requirements:
      1. There is insufficient colour contrast between the text and background; therefore, it fails to comply with guideline 1.4.3 Minimum Contrast (AA).
    2. Because of the use of Google Maps:
      1. "Image" elements have no descriptions; therefore, they fail to comply with guideline 1.1.1 Non-text Content without description (A).
      2. "Iframe" contents are formatted via HTML code; therefore, they fail to comply with guideline 1.3.1 Info and Relationships (A).
      3. "Selection field" elements have no description; therefore, they fail to comply with guideline 3.3.2 Labels or Instructions (A).
      4. "Iframe" elements have no description; therefore, they fail to comply with guideline 4.1.2 Name, Role, Value (A).
    3. In the use of Google JavaScript reCaptcha library, version 3.0:
      1. "Iframe" elements have no description; therefore, they fail to comply with guideline 4.1.2 Name, Role, Value (A).
      2. "Textarea" elements have no description; therefore, they fail to comply with guideline 4.1.2 Name, Role, Value (A).
    4. In the use of the JavaScript TimelineMe plugin, version 0.1.9:
      1. "Image" elements have no descriptions; therefore, they fail to comply with guideline 1.1.1 Non-text Content without description (A).
      2. "Head" elements have no text; therefore, they fail to comply with guideline 1.3.1 Info and Relationships (A).
You may send any notifications on accessibility requirements (art. 10.2.a of RD 1112/2018) in order to:
  • Report on any potential noncompliance on this website.
  • Report on difficulties accessing the content.
  • Send any other inquiry or suggestion for improving the accessibility of the website.
You may send this notification via email or telephone call, or by filling out this form:

accessibilitatWeb@amb.cat
93 223 51 51
Website accessibility notification form

The AMB's Citizen Services Office will receive the notifications and forward them to the General Manager Bureau, which is the unit in charge of accessibility.

Any citizen may request any accessibility information excluded from the scope of application of RD 1112/2018 or submit a formal complaint. The request or complaint must be submitted following the requirements stipulated in Law 39/2015, dated 1 October 2015, on the common procedure of public administrations.

This request or complaint may be submitted electronically via the generic form.
Applicable procedure

You may submit a grievance if you have already submitted a request for accessible information or a complaint and it was rejected, if you do not agree with the decision taken, or if it does not meet the requirements stipulated in article 12.5.

You must submit your grievance following the requirements stipulated in Law 39/2015, dated 1 October 2015, on the common procedure of public administrations. You may submit this grievance electronically via the generic form.

The grievance procedure contained in article 3 of Royal Decree 1112/2018 dated 7 September 2018 shall enter into force on 20 September 2020.