Water supply

Wet wipes
Do not flush wet wipes and cotton buds down the toilet

This:
  1. Favours sewage system blockages.
  2. Causes damages in drainage equipments.
Remember:
  1. Toilets are not wastepaper baskets.
  2. Dispose of your wet wipes and cotton buds into the rest-waste container.
We protect the environment together.


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Bills postponement
  • Companies with less than 50 workers and an annual business income below EUR 8 million do not have to pay their water bill nor the metropolitan waste treatment tax (TMTR).
  • Those bills will be financed without interest when the crisis is over.
  • If you or your family have difficulties to pay your water bill due to the COVID-19 crisis, you can request the AMB social rate.
  • Contact with your supplier for more information.

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Actions supply
  • Separate working teams will operate independently in the different water treatment plants in order to avoid any contagion risk, and in the event that any worker becomes infected a quarantine period for the whole team can be established.
  • A third on-call team will be available to guarantee the usual supply.
  • Any direct or indirect contact is prohibited inside the facilities and in the changing rooms.
  • Personal hygiene measures are intensified and optimised.
  • Working instructions to contractors will be communicated by phone or online.
  • All visits to the facilities have been cancelled, except for indispensable activities like the transport of essential materials to guarantee water healthiness and for the normal operation of the facilities.
  • The plants will be provided with the essential materials to guarantee the continuity of the water supply service over the next months.

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