Preguntes freqüents

Símbol P+R
Using the service
  • Do I have to pay to use the service?

    Downloading, registering, using and maintaining the AMB P+R Aparcaments d’Intercanvi app is completely free of charge. Likewise, parking in the current P+R car parks is also free for people registered with the service as long as they comply with all the terms of use.  

  • Do I have to use public transport for both my outward and return journeys?

    No, you only need to make one journey by public transport between the start and end of the service. It makes no difference whether you use public transport on both journeys or only on either your outward or return journey.

  • How long can I park?

    In general, the time limit for parking is 24 hours from when you start the service via the app. However, you can only park at the Llobregat Centre car park until 11 pm on the day the service starts.

  • Is the service available at weekends and on public holidays?

    No. The P+R service is not available at weekends or on public holidays or on working days outside operating hours.

Registration
  • What do I have to do to use the P+R service?

    You need to download the AMB P+R Aparcaments d’Intercanvi Metropolitans app and register to use the P+R service. Once you have registered, all you have to do is follow the instructions on how to use the app whenever you want to use the free parking service in one of the P+R parking zones: start the service from the app, validate your public transport ticket when you come back and end the service from the app once you have vacated your parking space.

  • Where and how do I register to use the Cornellà - Llobregat Centre P+R car park?

    The Llobregat Centre car park doesn’t operate in the same way as the others. You have to register beforehand to use it, which you can do here.

Using the app
Validating public transport tickets
Breach of use
  • What constitutes fraudulent use of the service?

    Breaches of the terms of use of the service include parking in a P+R parking space without being registered with the service or without having started the service on the app, failing to validate a valid public transport ticket and overstaying the parking time limit.

  • What are the penalties for misuse of the service?

    The management protocol for infringements or breaches which are external to the system (vehicles in P+R spaces during the regulated service hours without having started the P+R service in the system, or overstaying the parking time limit) is set out in each municipality’s regulations and procedures and may result in a fine.

    Incidents or breaches which are internal to the system (failing to validate a valid public transport ticket or overstaying parking time without ending the service) will be logged, and AMB Informació reserves the right to impose a minor penalty. The minor penalty is enforced if the user builds up four incidents and means they will be temporarily suspended from the service for one week.

  • What might a build-up of incidents lead to?

    Having four incidents warrants a minor penalty and will result in the user’s temporary suspension from the service for one week. However, a severe penalty (temporary suspension of a user for six months) may be imposed if the user has three minor penalties within one year from when the first incident was logged. Incidents are cleared one year after they have been logged or once the six-month suspension period has ended if a severe penalty has been imposed.

  • What happens if I don’t start the service in the app after parking my vehicle?

    Parking in a P+R parking zone without having started the service is an infringement and may lead to a fine under each municipality’s regulations. If you forget, we recommend you start the service as soon as possible to avoid being fined.

  • What happens if I’ve validated my public transport ticket but don’t end the service?

    If you overstay the time limit allowed for parking in a P+R parking zone, an incident will be logged in your account. If you build up four incidents, this warrants a minor penalty and you will be temporarily suspended from the service for a week. If you forget, we recommend you end the service as soon as possible before going over the 24 consecutive hour parking time limit. If your vehicle is still parked in the parking zone the day after you have overstayed the parking time limit, this is an infringement and you may be fined under the regulations of the municipality concerned.

  • What happens if I overstay due to a delay on the rail network?

    Any incidents which may have occurred as a result of accidents and long delays on the rail network or in similar exceptional cases will be cancelled.

  • Where can I appeal fines?

    If you’ve received a penalty notice related to parking in one of the P+R parking zones, you can appeal the fine with the city council for the municipality concerned or the organisation owning the car park, as applicable. AMB Informació accepts no liability whatsoever and has no jurisdiction in any appeals relating to any penalties associated with such infringements.