Direct access:

Quality and environment policy

The 2011-2015 Metropolitan Action Plan specifically defines AMB's quality and environment policy.

This policy is summarized in four principles:
  • Quality as a fundamental element of the organisation culture.
  • Environment care and protection is a core element in the management of the institution.
  • Services to citizens are delivered within a permanent quality improvement and environment protection framework.
  • Fulfilment of the municipalities and citizens requests, as well as fulfilment of environmental legislation and regulations, is a basic condition in every activity of the organisation.

Document: Política de la qualitat i del medi ambient (cat)